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Q. Do you do free estimates?
A. Yes, give us a call and we can arrange a free estimate at a time that suits you.
Q. Can I get a price over the phone?
A. No, we need to physically see the job in hand and assess what options you have.
Q. Do I need to be in when you call out?
A. Yes, ideally the property owner (the person who is going to pay for the work) should be present so we can discuss your options. In certain circumstances an adult family member, employee or friend will be sufficient.
Q. Will I have to wait in all day to be seen?
A. Once we arrange a date we will give you a time within the hour - say between 1pm-2pm.
We have put together a list of questions most commonly asked by our customers. If you still aren't sure about something, don't hesitate to give us a call for more free advice.
Q. How long will it take to measure up the job?
A. Depending on the size of the project, this normally takes between 10 and 20 minutes.
Q. How long will it take to recieve my price?
A. Once we have measured up we will either give you a detailed price instantly or within 24 hours.
Q. How soon can you start the job?
A. Once we get the go-ahead a start date will be decided between us and the customer, normally within 2 weeks. Although we can be onsite the next day if your job is an emergency repair.
Q. What will happen with any rubbish from job?
A. We will take care of any rubbish and ensure that this is removed and disposed of.
Q. When do I pay for job?
A. Depending on the size of the job you could pay a deposit, then full payment will be made on completion.
Q. Do you carry out insurance work?
A. Yes, we can give you a price for insurance (storm damage).
Q. My roof is leaking - what should I do?
A. Give us a call and we can recommend what to do next.
Q. Our roof is very awkward and difficult to get to, do you use scaffolding?
A. Yes we have our own and we work closely with local scaffolders. We take care of everything when it comes to your roof!